We recently launched two-factor authentication to increase our online security.
We understand this may have made it harder for some users to access the MID portal.
We're sorry if this has caused you any inconvenience.
To help, we've added an updated guide to the portal.
It takes you through the steps to download and use the Microsoft Authenticator app.
If you have any further issues, please contact your broker they'll be happy to help:
- For policies incepted via Clegg Gifford, please contact their Customer Services Team on 01708 982857
- For policies incepted via any other broker, please contact your broker directly in the first instance or the Existing Business Team on 03333 133030
Your Tradex Policy
View and manage your Tradex policy online
You can now view and manage your motor trade policy online. The policy dashboard will display your main policy details. You can also view and update your vehicle list. Simply register to get started.
- View your policy details.
- View your current vehicle list.
- Update the Motor Insurance Policy Database (MIPD).
- View your drivers and contacts. Step by Step User Guide.
- MFA User Guide